New Orders
Ready to start? Tell us which plan you'd like and we'll send your login details within minutes.
Order now →Got a question about your IPTV subscription, need a hand with setup or want help picking a plan? The Bainisteoir IPTV team is on WhatsApp day and night, and we answer every IPTV Ireland message personally – no bots, no ticket numbers, no waiting on hold.
Fill in the short form below and press the button. WhatsApp opens with your details already written out, so our team can help you straight away without asking the same questions twice.
Tap the topic that matches your question and WhatsApp opens with the right message ready to go.
Ready to start? Tell us which plan you'd like and we'll send your login details within minutes.
Order now →Stuck on the app or login screen? We'll walk you through it on your Smart TV, Firestick or phone.
Get setup help →Plan ending soon? Renew in one message and keep watching without a break.
Renew my plan →Want to watch on two or more screens at the same time? Ask us for a household price.
Ask for a price →Most picture problems have a simple cause. Try these checks first – if they don't sort it, message us and we'll take it from there.
Restart your router and device, then connect with an Ethernet cable or 5GHz Wi-Fi. Pause big downloads in the house, and run a speed test – 4K needs 25 Mbps or more.
Check your username, password and server URL for typos – they are case-sensitive. Copy and paste them from our WhatsApp message to be sure, then reopen the app.
Open the app settings and refresh or update the EPG, then give it a minute to load. Make sure your device's date and time are set correctly.
Find more step-by-step answers in our IPTV Ireland guides.
Any time. Our WhatsApp support runs 24 hours a day, 7 days a week, including weekends and bank holidays.
It's faster for everyone. You can send screenshots of your screen, we can send setup steps and login details instantly, and the whole conversation stays in one place. WhatsApp is free on phones, tablets and computers.
Your name, the device you're using, your plan if you already have one, and a short description of the problem. A photo or screenshot of any error message helps us solve it even faster.
Of course. Tell us how you watch – sport, films, family TV, how many screens – and we'll recommend the plan that gives you the best value.
Our plan durations, renewal rules and refund conditions are all explained on our Terms & Conditions page.
One message is all it takes. Whether you're ordering, renewing or just curious, we're here to help you get the best out of your telly.
Message Support on WhatsApp